helping policy bods to use social web tools

Emma is asking for help to develop a social media ‘toolkit’ The word toolkit always makes me feel rather queasy, I keep tripping over ‘toolkits’ in government and they are banded around as if they are the panacea to all our problems, which they’re not.

But she’s got a serious point. Which creating resources to help civil servants take advantage of the opportunities that social web tools and applications offer them in their work.

So, the cause is worthwhile. Please help her if you’ve got anything to add.

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